We recently enabled a new security setting that helps prevent unauthorized access to a user’s ShowingTime profile via the appointment links included in ShowingTime notifications.


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If an agent mistakenly forwards one of their ShowingTime notifications to another agent or their client, the embedded links will not work. This prevents unauthorized access to a user’s ShowingTime profile, ability to set showings, and review reports.


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An email to an individual needs to be opened on a device authenticated to that individual. To authenticate a device, you can:

• Log into the MLS and click any ShowingTime link (setup or scheduling).
• Install the mobile app for IOS or Android.
• Log in with a ShowingTime username and password if you are a subscriber to ShowingTime Front Desk or the ShowingTime Appointment Center.

Frequently Asked Questions

What if I Am an Assistant?

If you are an assistant that is working with a single agent, you should have the agent log into the MLS from your computer or mobile device and perform the steps above.