Proposing New Times
Life is hectic and sometimes the time you thought would be work in a few days, becomes a little harder to guarantee. Declining an appointment altogether lengthens the process of selling a home and may frustrate the buyer. However, moving the appointment back by 30 minutes or later in the day can benefit the seller and perhaps be a better time for the buyer. From the Appointment Details screen, you are able to Confirm, Cancel, and Propose a New Time.
From the Desktop
Open the activity and Click on the Propose New Time button.
Enter any comments for the suggested new time and choose to cancel or keep the existing appointment.
If you choose to keep the original time, you will see the information above.
The appointment will Show as Requested - New Time Proposed. The showing agent will see your comments and choose the next steps.
From the ShowingTime App
Choose On My Listings from the menu.
Select the appointment.
Select Propose New Time.
Suggest the new time and choose to Keep the Original Appointment, or Decline the Appointment.
You will be notified that the appointment is approved, but confirmation is still needed. The showing agent will need to choose which actions to take next.
The appointment will show as New Time Proposed.