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Proposing New Times for Accompanied Showings

Proposing New Times

Life is hectic and sometimes the time you thought would be work in a few days, becomes a little harder to guarantee. Declining an appointment altogether lengthens the process of selling a home and may frustrate the buyer. However, moving the appointment back by 30 minutes or later in the day can benefit the seller and perhaps be a better time for the buyer. From the Appointment Details screen, you are able to Confirm, Cancel, and Propose a New Time.

From the Desktop

Step 1

Open the activity and Click on the Propose New Time button.

Step 2

Enter any comments for the suggested new time and choose to cancel or keep the existing appointment.

Step 3

If you choose to keep the original time, you will see the information above.

Step 4

The appointment will Show as Requested - New Time Proposed. The showing agent will see your comments and choose the next steps.

From the ShowingTime App

Step 1

Choose On My Listings from the menu.

Step 2

Select the appointment.

Step 3

Select Propose New Time.

Step 4

Suggest the new time and choose to Keep the Original Appointment, or Decline the Appointment.

Step 5

You will be notified that the appointment is approved, but confirmation is still needed. The showing agent will need to choose which actions to take next.

Step 6

The appointment will show as New Time Proposed.

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 7am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057

Schedule appointments and view instructions on the go with the ShowingTime Mobile App.

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