Proposing New Times for Accompanied Showings
Proposing New Times
Life is hectic and sometimes the time you thought would be work in a few days, becomes a little harder to guarantee. Declining an appointment altogether lengthens the process of selling a home and may frustrate the buyer. However, moving the appointment back by 30 minutes or later in the day can benefit the seller and perhaps be a better time for the buyer. From the Appointment Details screen, you are able to Confirm, Cancel, and Propose a New Time.
From the Desktop
Step 1
Open the activity and Click on the Propose New Time button.
Step 2
Enter any comments for the suggested new time and choose to cancel or keep the existing appointment.
Step 3
If you choose to keep the original time, you will see the information above.
Step 4
The appointment will Show as Requested - New Time Proposed. The showing agent will see your comments and choose the next steps.
From the ShowingTime App
Step 1
Choose On My Listings from the menu.
Step 2
Select the appointment.
Step 3
Select Propose New Time.
Step 4
Suggest the new time and choose to Keep the Original Appointment, or Decline the Appointment.
Step 5
You will be notified that the appointment is approved, but confirmation is still needed. The showing agent will need to choose which actions to take next.
Step 6
The appointment will show as New Time Proposed.
